Support
Check the FAQ first
Keys, refunds, two-factor authentication and account recovery are all answered there. It is usually faster than waiting on us.
Reporting a bug?
Tell us your platform, what you were doing and what happened. A screenshot or a short clip helps more than anything else you can send us.
What to expect
We are a small studio, so replies are measured in days rather than minutes. Tickets are read by the people who wrote the code.
Open a ticket
We take support through a ticket form rather than a public email address, so nothing disappears into a spam filter. You will get a confirmation by email with a reference you can quote.
This form is hosted on our helpdesk at ceninf.com. Your ticket goes straight into the same queue our staff work from.